Term & Conditions
Home / Term & Conditions
What is Brother's Cargo Service?
Brother's Cargo Service service, also known as same-day delivery, refers to the rapid transportation of parcels from sender to recipient within the span of a single day. It is designed to meet urgent delivery needs, commonly used for documents, medical supplies, legal papers, and e-commerce deliveries. The key goal is speed and reliability.
1: Timely Delivery and Reliability
All deliveries under the Brother's Cargo Service service are processed with the intent to be completed within 24 hours. However, external factors such as weather, traffic, or access restrictions may impact timely delivery. The company shall not be held liable for delays caused by unforeseen circumstances.
2: Service Coverage and Locations
Brother's Cargo Service operates in major cities and selected regions across the country. Availability may vary depending on the destination. Customers are advised to confirm service coverage for remote areas before booking to avoid any inconvenience.
3: Booking & Shipment Tracking
Customers are responsible for providing accurate information at the time of booking. The company provides real-time parcel tracking; however, updates may occasionally be delayed. The courier reserves the right to decline any bookings that contain incomplete or suspicious information.
4: Delivery Efficiency Standards
Brother's Cargo Service is designed to deliver speed and efficiency. Parcels are generally delivered within 24 hours of booking. However, factors such as booking time, distance, traffic, and weather conditions may affect on-time delivery. While the company strives to provide same-day service, it does not guarantee exact delivery times in every case.
5: Real-Time Tracking
Customers receive a tracking number that enables them to monitor their shipment in real time. Tracking details are updated regularly; however, minor delays may occur due to system or network issues. The company is not liable for any technical interruptions that temporarily affect the visibility of tracking information.
6: Delivery Confirmation and Security
To guarantee secure delivery, signature confirmation or digital proof of delivery may be required. If the recipient is unavailable, alternate delivery attempts or options may be provided according to company policy. Responsibility for the parcel concludes once it has been successfully handed over and confirmed.
7: Service Areas and Accessibility
Brother's Cargo Service is available in most urban and selected semi-urban areas. Coverage may be limited in remote or high-risk zones. Customers are advised to verify service availability for their location before booking. The company reserves the right to decline deliveries to inaccessible or restricted regions.
